This post-purchase, risk-free 60 Day Sleep Trial serves as our return policy. If you decide that our product is not for you, send it back! We donate our returns using our Better Sleep. Better Life. Project or have it recycled. After return, your money will be refunded to your account. For more information, click one of the buttons below.
HAVE QUESTIONS ABOUT OUR TOPPERS? HERE ARE SOME FREQUENTLY ASKED QUESTIONS FROM CUSTOMERS.
IF YOU HAVE A QUESTION OF YOUR OWN, FEEL FREE TO ASK US USING THE CHAT BAR BELOW OR EMAIL US DIRECTLY FROM THE "CONTACT US" PAGE!
A. Shipping is completely FREE for a limited time only. Shop now before the FREE SHIPPING window closes!
Q. How long will it take to receive my topper?
A. We typically ship out "Next Day" for orders placed on Mon-Thurs. We ship Friday orders on the following Monday.
Q. What size box is my topper shipped in and how much does it weigh?
A. Out topper boxes are 14"x14"x15" So they are pretty much square. The weight will vary with each size but the average weight for a topper (queen size) is 17.5 pounds.
Q. If I buy a topper, do I need to buy new sheets?
A. Our toppers are designed to fit perfectly under your sheets so that there is no need to purchase new sheets.
Q. Do you offer a warranty?
A. Absolutely! We offer our 60 Day Comfortably Perfect Money Back Guarantee as well as a 3 Year Manufacturer’s Warranty for all purchases. Each package includes a warranty activation card and the activation process is super simple!
Q. Do you ship UPS or Fed Ex?
A. We ship our products using both services depending on your location.
Q. How long can the topper stay in the box?
A. We recommend unpacking your topper soon after it arrives. The less time it's packaged up, the quicker it will expand. However, there is nothing wrong with leaving your topper in the box for a few months.
Q. Is this topper made in the USA?
A. All of our toppers and even the shipping box is 100% Made in the USA!
Q. What mattress sizes do you offer?
A. We have a full selection of typical bed sizes. Click through to the product page to see all available sizes.
Q. How dense is this topper?
A. Our Gel Memory Foam Mattress Toppers have a 3.3 lb. density rating. We've found this is a perfect balance support and softness.
Q. Does this work well with a pillow top mattress?
A. Yes! We've had multiple customers tell us our toppers pair quite well with pillow top, plush top and even other built in memory foam toppers.
Q. Does your product have a strong smell?
A. When unpackaging your topper, you might experience a slight smell as the foam decompresses. This smell does not stick with the product and should be completely gone shortly after the topper has fully expanded.
Q.I am very careful about what I put in and on my body. Is this giving off any chemicals, what is the gel made of?
A. We only use CertiPUR-US® CERTIFIED FOAM. Each topper is made without Ozone Depleting agents, formaldehydes, PBDE, TDCPP, or TCEP flame retardants, mercury, lead or heavy metals or phthalates prohibited by the CPSC. We also use low VOC emissions for indoor air quality (less than 0.5 parts per million). What all this means is our gel foam mattress toper is ecofriendly. Sleep well knowing our products have a low environmental impact. with any harmful chemicals nor is the gel that it is infused into the topper.
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