Mattress Topper Warranty.
We offer a 60 Day Money Back Comfortably Perfect Guarantee and a 3 year manufacturers warranty on all of our memory foam mattress topper products.
Memory Foam Mattress Warranty.
We offer a 60 Day Money Back Comfortably Perfect Guarantee and a 20 year manufacturers warranty on all of our memory foam mattress products.
Advanced Sleep Solutions LLC. warrants your Memory Foam Mattress and Topper against defects in workmanship and materials. Your product will be replaced or repaired, at our option, should it be found defective because of faulty workmanship or structural defects other than specific limitations contained herein. It is understood that this does not include normal increase of softness in the foam which can occur during normal break in, or in the case of visco-elastic memory foam, a lessening of the gradual recovery aspect of the foam, of which such lessening, should it occur, does not reduce the continual pressure reducing and pressure relief properties of the product. It is the customers responsibility to provide and maintain proper foundation and support for mattress and topper products in order to maintain this warranty. Use of improper foundations, platforms or other bases upon which the mattress or topper is placed, may result in damage to the product. The warranty will be voided if an improper base is used that causes the mattress or topper to fail. This warranty does not include any deterioration of the foam, with an indentation of less than 1.5 inches, not associated with a sag in the foundation, box spring or platform or mattress or topper. If a defect appears during the duration of this warranty, we will, at our option, either repair or replace the product at a handling cost to be paid by the purchaser. The mattress cover on the mattress is warranted for defects in material or workmanship. This warranty is void if the product is found to have been tampered with or misused by the purchaser beyond reasonable wear, and shall not apply if the product has been physically damaged intentionally or due to accident and/or neglect; including burns, cuts, water damage, mold, stains, or is otherwise abnormally soiled or unsanitary. If a heating pad or electric blanket is used with a memory foam mattress or topper it will void this warranty. It is incumbent on the consumer to protect the memory foam product with a stain resistant pad. This warranty is valid only to the original purchaser of the product as indicated on the original sales order or purchase receipt. The Law Tag must not be removed from this product as this identifies the product regarding warranty and original reciept is required and is the only acceptable proof of purchase. Removal of the Law Tag voids this warranty. This warranty gives you specific legal rights and you may have other rights that vary from state to state. Please retain this warranty and your original invoice.
How to Make A Claim.
How make a claim under this Warranty, please CLICK THE BUTTON BELOW. You may also send: 1) a brief written description (and photo, if possible) of the problem or condition that you believe constitutes a defect; 2) proof of purchase (such as your order number or an original dated sales receipt) to Advanced Sleep Solutions at email@example.com Your failure to comply with these claim submission instructions may void this Warranty. We reserve the right, in our sole discretion, to require photographs, further information or descriptions, or to physically inspect the mattress prior to accepting a particular claim under this Warranty.